Fix an app connection

1. 1

   Read the card’s error

   Dismiss it only after you understand whether the problem is permission, cancellation, plan limit, or account conflict.

2. 2

   Choose Connect again

   On a computer, allow popups for Webair AI. On a phone, expect the provider page to open in the same window.

3. 3

   Choose the correct provider account

   Check the email address before approving.

4. 4

   Approve the needed permissions

   Closing or denying the provider page cancels the connection.

5. 5

   Wait for Connected

   Return to Webair AI and let the card refresh before trying again.

• Upgrade: your plan reached its connection or account limit.
• Connection cancelled: the provider window was closed or cancelled.
• OAuth failed: the provider did not finish authorization.
• Account linked under a different connection: disconnect the old connection before adding this account.
• Connected but could not save: choose Connect again after checking your internet.

If a card says Connected but requests still fail, open the card, disconnect it, and connect it again. Reconnecting can repair an expired permission.